Frequently Asked Questions
Find answers to common questions about our premium electronics.
Do your products come with a warranty?
Yes, all Strictli electronics include a standard 12-month manufacturer warranty covering defects in materials and workmanship.
Are your electronics compatible with international voltages?
Most of our devices support 110V-240V, but we recommend checking the specific product specifications page before purchase.
How can I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your delivery status.
Do you offer technical support for setup?
Absolutely. Our technical team is available via email or live chat to assist you with the initial configuration of your devices.
Are firmware updates included?
Yes, we provide regular over-the-air firmware updates for all smart devices to ensure security and optimal performance.
Can I cancel my order after it has been placed?
Orders can be cancelled within 2 hours of placement. After this window, the order enters our automated fulfillment process.